If your organization has completed setup for Single Sign On (SSO) capabilities internally and with Red Marker, any additional users added to the platform will be able to use this functionality.

If SSO has not been established, please visit our API Documents page on User Federation/SSO for setup details.

Creating a new user with SSO enabled within Red Marker:

Admin access is required when setting up additional users in Red Marker. If you do not have Admin privileges, please contact Red Marker for assistance in setting up new users.

Select Users from the navigation menu on the left side of the Red Marker page:

Note: if you do not see Users as an option on the navigation menu, you do not have the requisite permissions.

This will open up the User Management screen which will show the list of users for your company. In the top right hand corner of the screen is a Create User button.

Click on the Create User button. This will open a new page where you can enter the details of the new user and select their User Role. After adding email address, full name (First and Last), select your company from the SSO provider drop-down menu.

The default user type is Standard User. You will need to tick the circles for Current and Default, next to user type once selected.

When all details have been completed, hit the Create button. Your new user has now been created.

Note: If you need bulk user creation, please contact support@redmarker.ai.

An automated email will be sent to the user, advising them on their access to Red Marker. The user will login with their corporate email on the left side of the login screen (see below).

Australia: https://app.au.redmarker.ai/
EMEA: https://app.emea.redmarker.ai/

Having trouble signing in?
If you have any trouble logging in with SSO, please contact your Red Marker Client Success Manager or email support@redmark.ai.

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