Here are some tips to keep in mind when using Red Marker, to ensure you have the best experience:

  • Red Marker accepts PDF, Word, PowerPoint, .jpg, .png and .eml files. All documents are converted to PDF on upload to Red Marker.

  • When uploading a document to Red Marker, the file size limit is 20MB. When emailing-in to Red Marker, the file size limit is 10MB.

  • A minimum screen resolution of 1440x990 is required.

  • We recommend using Google Chrome as your browser

  • When working with the Annotated PDF, we recommend using Adobe Acrobat.

If you are experiencing issues using Red Marker, you can use our Compatibility Checker to understand if your system is compatible with Red Marker, and where the issues might be coming from.

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